You can use the Full Disk Encryption Agent to enable user capturing for pre-boot authentication. Enabling user capturing causes ZENworks Pre-Boot Authentication to capture the credentials (user ID/password or smart card) of the first user to log in after the device is rebooted.
You can also use ZENworks Control Center to enable user capturing on a device. For information, see ZENworks 11 SP3 Full Disk Encryption PBA Reference.
Make sure you know the FDE Admin password for the policy that is assigned to the device.
To enable user capturing, you must know the FDE Admin password for the policy assigned to the device, or you must know the ZENworks Adaptive Agent override password or key. For more information about passwords, see Section B.0, Administrator Passwords.
On the device, double-click the icon in the notification area, then click.
In thesection, click to display the About dialog box.
Supply the password, then clickto display the Commands dialog box.
You can verify the setting by viewing the agent status and looking at the Viewing the Agent Status). If user capturing is enabled, the value will be WINDOWS_CRED_SELFINIT.value (see