14.3 Changing the Logging Level

By default, the logging level is set to Warning. If necessary, you can change it to Debug, Informational, or Error to gather more or less information. For troubleshooting, you should set logging according to the directions of Novell Support and re-create the circumstances that led to the error to see if it can be repeated.

To change the logging level:

  1. Access the Logging dialog box. If you need instructions, see Section 14.2, Accessing the Logging Settings.

  2. Change the Full Disk Encryption logging level as desired:

    Debug: Turns on every possible message and includes Informational, Warning, and Error messages.

    Informational: Records all events when they occur, such as when a network connection event begins and ends.

    Warning: Records errors that have occurred but are solvable and do not prevent the client from running.

    Error: Records errors that have occurred and prevent the client from running.

  3. If you want to save the settings as the default settings, select Save as Defaults. Otherwise, the settings are used only for the current session for each process (ZESCommand.exe, ZESService.exe, and ZESUser.exe).

    If you change settings, you can click Restore Defaults to reset them to the stored defaults.

  4. Click OK to exit the dialog box.