This information applies only if ZENworks Pre-Boot Authentication (PBA) is installed on the device.
If a device’s Disk Encryption policy has single sign-on enabled so that the ZENworks PBA login credentials are the same as the Windows login credentials, the passwords remain synchronized if the Windows password is changed through one of the following methods:
Via Windows domain login
Via Windows local login
Using Ctrl+Alt+Del to access the change password feature
The passwords are not synchronized if one of the following methods is used:
If the passwords become out-of-sync, the following methods can be used to synchronize them while at the device:
In addition, you can use use a ZENworks Control Center Quick Task to synchronize the passwords. For information, see ZENworks 11 SP3 Full Disk Encryption PBA Reference.