10.5 Erasing the Disk

This section applies to self-encrypting hard drives. It does not apply to standard hard drives.

The Emergency Recovery application can perform a secure erase of a self-encrypting hard disk. The process removes the ZENworks PBA, erases the encryption key from the disk’s dCard, removes the ZENworks PBA, and resets the hard disk to factory settings. The data on the hard disk becomes unreadable and the disk is ready for reuse.

  1. Make sure you have launched the Emergency Recovery application and loaded the device’s ERI file. See Launching the Emergency Recovery Application.

  2. Click the Security menu > Crypto Erase, then follow the prompts.

  3. When the erasure process is complete, close the application.

  4. Shut down the device.