11.0 Generating a Response Sequence for PBA Override (Administrator)

PBA Override uses the challenge-response methodology. The user provides you with a request ID and challenge sequence that you use to generate a response sequence in ZENworks Control Center. You then provide the user with the response sequence that authorizes the user to bypass the PBA for a set number of times.

By default, the response sequence is calculated by using the Management Zone’s unique override key. Therefore, it works only with devices registered in the zone. If you need to generate a response for a device registered in another zone, you must export a PBA Override file from that zone and use the PBA Override file to generate the correct response. The following sections provide instructions for both methods:

Watch a video that shows the PBA Override process for both the ZENworks administrator (in ZENworks Control Center) and the user (on the device where the override is required).