3.1 Pre-Upgrade Tasks

Before you begin to upgrade ZENworks Virtual Appliance 11 SP2 to ZENworks Virtual Appliance 11 SP3, perform the following tasks:

  • Take a snapshot of ZENworks Virtual Appliance 11 SP2 and its database.

  • Back up your personal data, configuration settings, and automation scripts from ZENworks Virtual Appliance 11 SP2. For example, cron jobs or any customizations that have been performed on this device.

  • The ZENworks 11 SP3 Virtual Appliance server has 60 GB disk space. Ensure that the ZENworks Virtual Appliance 11 SP3 server has sufficient disk space before migrating content from the ZENworks Virtual Appliance 11 SP2 server.

  • Ensure that the network adapters on both devices have the same name and number. There is a one-to-one copy of the adapters during migration.

  • Back up the ZENworks Primary Server. If you encounter any errors, restore the ZENworks Primary Server.

    For more information about the zman commands that can be used to back up the Primary Server, see ZENworks Server Commands in the ZENworks Command Line Utilities.

  • Verify the ZENworks database schema by using the ZENworks Diagnostic Center:

    1. Download the ZENworksDiagnosticCenter.zip file to a temporary location on your device from the ZENworks 11 SP2 Download site.

      For more information, see Downloading and Extracting ZDC inZENworks Command Line Utilities.

    2. Copy the downloaded file to ZENworks Virtual Appliance 11 SP2.

    3. Extract the ZIP file contents to a temporary location.

    4. From the console, go to the directory that contains the extracted ZENworks Diagnostic Center files.

    5. Run the following command:

      ./zdc verify -v zendatabase -b <complete_path_of_the_ZDC_baseline_data_file>

    6. Download the ZENworks11SP3_Appliance-x86_64.ova file, or download the multi-part ZENworks Appliance ZIP files and create the OVA file.

      To download the multi-part ZENworks Appliance ZIP files:

      • Download the following files to a temporary directory on a device:

        ZENworks11SP3_Appliance-x86_64.zip.001

        ZENworks11SP3_Appliance-x86_64.zip.002

        ZENworks11SP3_Appliance-x86_64.zip.003

        ZENworks11SP3_Appliance-x86_64.zip.004

      • Extract the ZENworks11SP3_Appliance-x86_64.zip.001 file by using one of thefollowing utilities:

        • 7-Zip version 4.65 or later

        • WinZip 9.x or later

          This automatically merges all the multi-part ZENworks Appliance ZIP files andcreates the ZENworks11.3_Appliance-x86_64.ova file.

      • Import the ZENworks Appliance OVA file and deploy it to a virtual infrastructure.

    7. (Recommended) Deploy ZENworks Virtual Appliance 11 SP3 on the same ESX server as ZENworks Virtual Appliance 11 SP2.

    8. (Recommended) Take a snapshot of ZENworks Virtual Appliance 11.2.x and back up the external ZENworks database before you start upgrading to ZENworks Virtual Appliance 11 SP3. If the upgrade fails, you can use this snapshot and the database back up to restore to the previous working state of ZENworks Virtual Appliance 11.2.x.

    9. Ensure that the database requirements listed in Database Requirements have been met. For a Remote OEM sybase, you must manually migrate to a supported version of the database. For more information, see Section 1.5, Upgrading the Remote OEM Sybase SQL Anywhere Database.