11.0 Synchronizing the PBA and Windows Credentials

This information applies only if ZENworks Pre-Boot Authentication (PBA) is installed on the device.

If a device’s Disk Encryption policy has single sign-on enabled so that the ZENworks PBA login credentials are the same as the Windows login credentials, the passwords remain synchronized if the Windows password is changed through one of the following methods:

  • Via Windows domain login

  • Via Windows local login

  • Using Ctrl+Alt+Del to access the change password feature

The passwords are not synchronized if one of the following methods is used:

  • Control Panel

  • Device Manager

If the passwords become out-of-sync, the following methods can be used to synchronize them while at the device:

In addition, you can use use a ZENworks Control Center Quick Task to synchronize the passwords. For information, see Synchronizing PBA and Windows Credentials in the ZENworks 11 SP4 Full Disk Encryption PBA Reference.