2.1 Prerequisites for Updating Satellite Servers or Managed Devices

Before updating a Satellite Server or managed device from a supported ZENworks version to ZENworks 11 SP4, you must complete the following tasks:

NOTE:For information about the supported versions, see the ZENworks 11 SP4 Readme.

  • Ensure that the device meets the minimum system requirements for ZENworks 11 SP4.

    For more information on managed device requirements, see ZENworks 11 SP4 System Requirements.

  • Ensure that the Microsoft .NET 4.0 SP1 or later framework and its latest updates are installed and running on the device.

  • Ensure that the Windows Installer 4.5 or later version is installed.

  • Ensure that all the Primary Servers in the zone have been upgraded to ZENworks 11 SP4.

  • If you choose to deploy the System Update in stages, ensure that the stage that you create contains at least one stage member (an individual device and a group that contain devices).

  • Ensure that the Update for ZENworks (11 SP4) displays in the Available System Updates list in ZCC. If it is not available, then run the following command to import the update:

    zman sui <install media\ISO>:\Common