The user at the managed workstation must set a password for the Remote Management Agent and communicate the password to the remote operator.
To set the agent password at the managed workstation:
Right-click the Remote Management Agent icon.
Click Security > Set Password
Use a password of ten or fewer ASCII characters. The password is case-sensitive and cannot be blank.
NOTE: The password is stored in an encrypted form in HKLM\software\novell\zenworks\remote management\rmagent, password. It is encrypted in the registry with a non-machine specific hash. This means you can use NAL to distribute a standard password.