837: Unable to create the TracerMedia property file on the server server_name

Source:  ZENworks Desktop Management; Workstation Inventory installation on NetWare or Windows servers

Severity:  Critical

Explanation:  The Installation program creates tracermedia.propertieS in the Inventory_server_installaton_path\zenworks\inv\server\wminv\ properties directory. This error occurs if the Installation program fails to create the file.

Possible Cause:  An input-output error occurred while creating the tracemedia.properties file.

Action:  Create the tracermedia.properties file in the Inventory_server_installaton_path\zenworks\inv\server\wminv\ properties directory with the following contents:

com.novell.utility.trace.TraceMediumConsole = ON; INFORMATION

com.novell.utility.trace.TraceMediumFile = ON; ALL; Inventory_server_logs_path

com.novell.utility.trace.TraceMediumWindow = OFF; VERBOSE