Upgrade

This section provides information that can help you deploy Novell® ZENworks® 6.5 Desktop Management in a network environment where ZENworks for Desktops 4.x (that is, ZENworks for Desktops 4 SP1b or ZENworks for Desktops 4.0.1) is already installed and functioning. The section describes the Desktop Management functionality that might be affected by the coexistence of these ZENworks versions and suggests ways to configure your systems to provide maximum functionality to your users.

Further, the section also includes information about ZENworks 6.5 Desktop Management Support Pack 1 (SP1), which includes some new enhancements.

The following information is included in this section:

If you need assistance while upgrading ZENworks for Desktops 4.x to ZENworks 6.5 Desktop Management, you can consult the following resources:


Upgrading Caution

During the life cycle of your ZENworks 7 Desktop Management installation, you might choose to download and apply maintenance patches, interim releases, or support packs. As a general rule, these ZENworks product maintenance installation programs overwrite every file previously installed, including configuration files (for example, .conf or .ini files). This might have consequences if you manually modified a file during a debugging process and you want to preserve its settings.

In a few cases, if the installation detects that a configuration file has already been upgraded (for example, a reinstall) and is the same version, the file is not overwritten and its settings are preserved.

Some files, such as some of those used for ZENworks Imaging or for the ZENworks Inventory Database are always overwritten. In cases where these files should be preserved manually, the documentation provides the necessary precautionary steps you need to follow in order to avoid overwriting the files or to preserve a backup copy.