Overview

Most of the ZENworks 6.5 Desktop Management components are considered "cluster-safe," which means that you can install the ZENworks 6.5 Desktop Management services in a Novell Cluster Services environment, but if the cluster volume goes down, there will be an interruption in services while the cluster fails over.

When failover occurs, most of the Desktop Management services are restored, but Workstation Imaging must be restarted, and Application Management and some group policies that rely on a single resource (that is, a server where the policy files are copied) might time out waiting for the resource to become available. The policies are not applied until the next login or scheduled event occurs and the file resource becomes available again.

For more information about known issues regarding the operation of ZENworks 6.5 Desktop Management in a clustering environment, see the ZENworks 6.5 Desktop Management readme at the Novell ZENworks 6.5 documentation Web site.

IMPORTANT:  If you want to install the Remote Management and Workstation Inventory components of ZENworks 6.5 Desktop Management in a clustering environment, you must apply the steps found in TID 10096608 in the Novell Support Knowledgebase.

If you upgrade Remote Management and Workstation Inventory to ZENworks 6.5 Desktop Management Support Pack 1 (SP1), you need not apply the steps in TID 10096608. SP1 supports installation of Remote Management and Workstation Inventory in a clustering environment.

Installing the ZENworks Middle Tier Server in a clustering environment is not supported.

For more information about Novell Cluster Services, see the Novell Cluster Services documentation at the NetWare 6 documentation Web site or the NetWare 6.5 documentation Web site.