Upgrading the ZENworks Management Agent

Listed below are upgrade notes and software behaviors that you need to know about:

• On workstations that are using the Novell Client, upgrade the Novell Client to version 4.9 SP1a. This uninstalls the older Novell Client and installs the 4.9 SP1a version.
• On workstations that have the ZEnworks for Desktops 4.x Agent installed, install the ZENworks 6.5 SP1 Desktop Management Agent. This uninstalls the ZENworks for Desktops 4.x Agent and installs the ZENworks 6.5 SP1 Desktop Management Agent.

  Installation steps for the SP1 version of the Desktop Management Agent are identical to those used for the original version of the 6.5 Agent. For installation methods and detailed installation steps, see Installing and Configuring the Desktop Management Agent.

• The version of the agent that shipped with ZfD 4.0 (setup.exe) is no longer supported. Prior to upgrading a ZfD 4.0 Agent to ZENworks 6.5 SP1, you should replace this older version of the agent with the version of the agent shipping with the ZENworks 6 Suite (ZENworks for Desktops 4.0.1/SP1b) or later.
• When configuring the upgrade Application object for the Desktop Management Agent, we recommend that you set the application to Run Once so that after the agent is installed the user can no longer see the application in Novell Application Launcher. You should also make sure that uninstall is not enabled for the Application object.

  Administrator rights are not needed to upgrade the Desktop Management Agent. The user's privileges are elevated temporarily by the Desktop Management Agent during the installation.

• If you upgrade the ZfD 4.x Agent (excluding ZfD 4.0.1 Interim Release 4 or Interim Release 5) to ZENworks 6.5 SP1, and if you use a workstation-associated Application object to perform the upgrade, users are not prompted to reboot their workstations.

  If you perform the upgrade with a user-associated Application object, the reboot prompt is displayed.

• If you want to set the NAL_SINGLE_TREE MSI property when you upgrade the ZfD 4.0.1 Agent (or later, except for Interim Release 4) to ZENworks 6.5 SP1, you must also set the ZENWORKS_TREE property and specify the tree from which the workstation will receive ZENworks files.

  If you are upgrading the ZfD 4.0.1 Agent from ZfD 4.0.1 Interim Release 4 to version 6.5 SP1, you need to set the tree value to the tree where the workstation is imported. If the workstation has not been imported, the setting is ignored.