Supported Desktop Management Configurations

The following table shows the Desktop Management configurations (that is, the ZENworks Middle Tier Server platform connecting to the Desktop Management Server platform) that have been fully tested and are fully supported by Novell ZENworks 6.5 Desktop Management:

Middle Tier Server Platform Desktop Management Server Platform Notes for this Scenario

Windows 2000 SP4

Windows 2000 SP4

Both of these servers must be members of the same Microsoft domain.

If you want to install the Middle Tier Server software on the same machine with the Novell ClientTM, the client must be installed first.

The ZENworks Middle Tier Server must have Microsoft Internet Information Server (IIS) installed (the version shipping with Windows 2000 server).

The Desktop Management Server on Windows 2000 must have the following:

  • Novell ConsoleOne® 1.3.6 and Novell eDirectoryTM 8.7.1 (minimum) or 8.7.3 (recommended) installed
  • Novell Client 4.9 SP1a installed and configured to use the IP protocol, not IPXTM
  • The current location of eDirectory (usually c:\novell) shared using the name SYS

This configuration is supported only when both the Middle Tier Server and the Desktop Management Server are installed on the same machine.

Windows Server 2003 Standard Edition or Enterprise Edition

Windows 2000 SP4

Both of these servers must be members of the same Microsoft domain.

If you want to install the Middle Tier Server software on the same machine with the Novell Client, the client must be installed first.

The ZENworks Middle Tier Server must have Microsoft Internet Information Server (IIS) installed (the version shipping with Windows Server 2003).

The Desktop Management Server on Windows 2000 must have the following:

  • Novell ConsoleOne 1.3.6 and Novell eDirectory 8.7.1 (minimum) or 8.7.3 (recommended) installed
  • Novell Client 4.9 SP1a installed and configured to use the IP protocol, not IPX
  • The current location of eDirectory (usually c:\novell) shared using the name SYS

Windows Server 2003 Standard Edition

Windows Server 2003 Standard Edition

Both of these servers must be members of the same Microsoft domain.

If you want to install the Middle Tier Server software on the same machine with the Novell Client, the client must be installed first.

The ZENworks Middle Tier Server must have Microsoft Internet Information Server (IIS) installed (the version shipping with Windows Server 2003).

The Desktop Management Server on Windows Server 2003 must have the following:

  • Novell ConsoleOne 1.3.6 and Novell eDirectory 8.7.3 installed
  • Novell Client 4.9 SP1a installed and configured to use the IP protocol, not IPX
  • The current location of eDirectory (usually c:\novell) shared using the name SYS

This configuration is also supported when both the Middle Tier Server and the Desktop Management Server are installed on the same machine.

Windows Server 2003 Enterprise Edition

Windows Server 2003 Enterprise Edition

Both of these servers must be members of the same Microsoft domain.

If you want to install the Middle Tier Server software on the same machine with the Novell Client, the client must be installed first.

The ZENworks Middle Tier Server must have Microsoft Internet Information Server (IIS) installed (the version shipping with Windows Server 2003).

The Desktop Management Server on Windows Server 2003 must have the following:

  • Novell ConsoleOne 1.3.6 and Novell eDirectory 8.7.3 installed
  • Novell Client 4.9 SP1a installed and configured to use the IP protocol, not IPX
  • The current location of eDirectory (usually c:\novell) shared using the name SYS

This configuration is also supported when both the Middle Tier Server and the Desktop Management Server are installed on the same machine.

Windows Server 2003 Standard Edition or Enterprise Edition

NetWare 6 SP4

If you want to install the Middle Tier Server software on the same machine with the Novell Client, the client must be installed first.

The ZENworks Middle Tier Server must have Microsoft Internet Information Server (IIS) installed (the version shipping with Windows Server 2003).

The Desktop Management Server must have the latest versions of the JVM, ConsoleOne, and eDirectory installed.

Windows Server 2003 Enterprise Edition or Standard Edition

NetWare 6.5 SP1.1

If you want to install the Middle Tier Server software on the same machine with the Novell Client, the client must be installed first.

The ZENworks Middle Tier Server must have Microsoft Internet Information Server (IIS) installed (the version shipping with Windows Server 2003).

The Desktop Management Server must have the latest versions of the JVM, ConsoleOne, and eDirectory installed.

NetWare 6 SP4

NetWare 6 SP4

The Desktop Management Server must have the latest versions of the JVM, ConsoleOne, and eDirectory installed.

This configuration is also supported when both the Middle Tier Server and the Desktop Management Server are installed on the same machine.

NetWare 6.5 SP1.1

NetWare 6 SP4

The Desktop Management Server must have the latest versions of the JVM, ConsoleOne, and eDirectory installed.

NetWare 6.5 SP1.1

NetWare 6.5 SP1.1

The Desktop Management Server must have the latest versions of the JVM, ConsoleOne, and eDirectory installed.

This configuration is also supported when both the Middle Tier Server and the Desktop Management Server are installed on the same machine.

Novell ConsoleOne 1.3.6 and Novell eDirectory 8.7.3 are included on the Novell ZENworks 6.5 Companion 1 CD. You can obtain the files necessary to create an eDirectory 8.7.x evaluation license diskette from the Novell eDirectory 8.7.x Evaluation License Download Web site.

The most current Novell Client (version 4.9 SP1a or later) is available for download from the Novell Product Downloads Web site.

Support Pack files for NetWare are available from the Minimum Patch List at the Novell Support Connection Web site.

The ZENworks Middle Tier Server and the ZENworks Desktop Management Server can be installed on the same machine.

ZENworks Desktop Management is not supported for use in a VMWare* environment.

IMPORTANT:  If NetWare 6.5 SP2 is installed on the server where you authenticate workstations for ZENworks functionality, you cannot administer the eDirectory tree or a server with ConsoleOne 1.3.6 until you upgrade the version of the Novell Client installed on the machine to 4.9 SP2.

IMPORTANT:  If you plan to install ZENworks Patch Management (PatchLink), you should plan the use of your network resources. Patch Management requires the following Windows server configuration for installation:

- New and unmodified Windows XP, 2000, or 2003 Server with IIS and asp.net installed
- Windows 2000 updated with Service Pack 2 (other upgrades applied after PatchLink application)
- No other application software installed on the system

ZENworks Patch Management must be installed on a dedicated machine.