Source: ZENworks Desktop Management; Workstation Inventory; Inventory Service Manager
Severity: Critical
Possible Cause: eDirectory failed to start.
Action: Ensure that the eDirectory service starts properly, then restart the Inventory service. To troubleshoot the problems related to eDirectory, see the Novell eDirectory documentation Web site.
Action: Do the following:
Run the DSRepair service. For more information, see the Novell eDirectory documentation Web site.
Restart the Inventory services. For more information, see "Starting and Stopping the Inventory Service" in "Workstation Inventory" in the Novell ZENworks 6.5 Desktop Management Administration Guide.
Action: If the problem persists, contact Novell Support.