Source: ZENworks Desktop Management; Workstation Inventory; TCP Receiver
Severity: Critical
Explanation: The ZENworks for Desktops 4.x .zip files are converted into ZENworks 6.5 Desktop Management .zip files and are transferred to the appropriate directory for processing by ZENworks 6.5 Desktop Management components.
Possible Cause: The appropriate directory is not found on the Inventory server.
Action: Ensure that the directory exists on the Inventory server.
Action: Restart the TCP Receiver from the Service Manager. For more information, see "Understanding the Inventory Service Manager" in "Workstation Inventory" in the Novell ZENworks 6.5 Desktop Management Administration Guide.