Double-byte characters are not supported in the SCANDIR path if the Novell Client is not installed on inventoried workstations

Explanation:  If the Novell Client^TM is not installed on inventoried workstations, and if you use double-byte characters in the Inventory Service object's scan directory (scandir) path, the .str files are not transferred to the Inventory server.

By default, the scandir path is the installation path where the Inventory server-side components and the database are installed, unless you manually changed it after the ZENworks 6.5 Desktop Management installation by configuring the Inventory Service object.