Setting Up Handheld Import

Novell^® ZENworks^® 6.5 Handheld Management provides simplified, hands-off management of enterprise handheld devices.

For more information about installing ZENworks Handheld Management, see the Novell ZENworks 6.5 Handheld Management Installation Guide.

In order to manage the handheld devices, you must do the following:

• Import handheld devices into Novell eDirectory^TM.

  The following sections provide information you need for setting up an Import policy:

  • Creating the Handheld Service Package
  • Configuring the Handheld Import Policy
  • Associating the Handheld Service Package
• Ensure that the users synchronize their handheld devices using their normal synchronization process (Microsoft* ActiveSync, Palm* HotSync, and so forth).

  After the handheld objects are imported into the directory, you can begin using policy-based management, distributing software applications to individual handheld devices or to groups of handheld devices, collecting hardware and software inventory for all enterprise handheld devices, and more.

• Set up the policies that can be associated with handheld objects. For more information, see Using ZENworks Handheld Management Policies.