819: Unable to create the configuration property file on the server server_name

Source:  ZENworks Server Management; Server Inventory installation on NetWare or Windows servers

Severity:  Critical

Explanation:  The installation program creates the Inventoryserver_installationpath\zenworks\inv\server\ wminv\properties\config.properties file with the following entries:

NDSTree=Novell_eDirectory_tree_name
InventoryServiceDN=DN_of_Inventory_Service_object
SingletonPort=65433
StoreRolledupAuditData=false
LDAPServer=DNS_name_of_the_Inventory_server
LDAPPort=LDAP_port_number

This error occurs if the installation program is unable to create the config.properties file.

Possible Cause:  An input-output error occurred while creating the config.properties file.

Action:  Follow these steps:

  1. Note the LDAP port number.

    1. In ConsoleOne, right-click the NCPTM server object, then click Properties.

    2. Click the Other tab.

    3. In the Attributes list, double-click LDAP Server, then read the value of the LDAP server object.

    4. Click Cancel.

    5. In ConsoleOne, right-click the LDAP server object, then click Properties.

    6. In the General tab, click the LDAP Server General option.

      If you have selected to configure SSL during the installation, the LDAP port number is the SSL port value; otherwise, it is the TCP port value.

  2. (Conditional) If config.properties does not exists, manually create the file in Inventoryserver_installationpath\zenworks\inv\server\wminv\properties.

  3. Add the following entries:

    NDSTree=Novell_eDirectory_tree_name
    InventoryServiceDN=DN_of_Inventory_Service_object
    SingletonPort=65433
    StoreRolledupAuditData=false
    LDAPServer=DNS_name_of_the_Inventory_server
    LDAPPort=LDAP_port_number