Source: ZENworks Server Management; Remote Management installation on Windows servers
Severity: Critical
Possible Cause: The ZENworks 6.5 Remote Management service is not responding to the Service Control Manager within the stipulated time.
Action: Follow these steps:
Stop the Remote Management service.
On a Windows 2000 managed server, from the Control Panel, double-click Administrative Tools, double-click Services, select Novell ZFS Remote Management Agent, then click Stop.
Reinstall Remote Management. For more information, see Installation on NetWare and Windows.