Unable to remove NetExplorer .dat files in zfs_install_volume:\zfs_install_folder\zenworks\mms\mwserver\nmdisk\dat

Source:  ZENworks Server Management; Management and Monitoring Services; netxplor.nlm

Severity:  Critical

Explanation:  The NetExplorer server was unable to remove the .dat files created during the early cycles of discovery.

Possible Cause:  ZENworks Server Management services were started using the sloader.ncf command before starting discovery NLM software (netxplor.ncf).

Possible Cause:  Discovery was stopped and started without stopping the ZENworks Server Management services.

Action:  Perform the following tasks:

1. Stop the discovery services.

   Enter stopdis.ncf at the Management server prompt to stop the Consolidator, SN3 discovery, and Bridge discovery services.

   Wait until these services are completely stopped.

2. Start NetExplorer.

3. Start the discovery services.

   To start the discovery services, enter startdis.ncf.