Unable to open IPCache. Please check to see if the following .ddf files exist on the server: attrib.ddf, field.ddf, file.ddf, ndex.ddf

Source:  ZENworks Server Management; Management and Monitoring Services; ipgroper.nlm, nxplanz.nlm

Severity:  Critical

Explanation:  An error occurred while opening IPCACHE. The discovery NLM programs were loaded in the wrong sequence. In netxplor.ncf, the nxpip.nlm must be loaded before ipgroper.nlm and nxplanz.nlm.

Possible Cause:  netxplor.ncf has been manually edited.

Action:  Perform the following tasks:

  1. Copy the netxplor.ncf and nxp.ini files from the ZENworks 6.5 Server Management product CD to the following directory: installvolume:\installdirectory\zenworks\mms\mwserver\
    nmdisk.

  2. Edit the nxp.ini file with the following: [IPCACHE] PATH = installvolume:\installdirectory\zenworks\mms\mwserver\ipcache\

  3. Restart discovery.

Possible Cause:  The nxp.ini file is corrupted and does not have the [IPCACHE]section.

Action:  You need to perform the following tasks:

  1. Copy the nxp.ini file from the ZENWorks 6.5 Server Management product CD into the following directory: installvolume:\installdirectory\zenworks\mms\mwserver\nmdisk.

  2. Edit the nxp.ini file with the following: [IPCACHE] PATH = installvolume:\installdirectory\zenworks\mms\mwserver\nmdisk\ipcache.\

  3. Restart discovery.