Source: ZENworks Server Management; Server Inventory; Inventory Agent on NetWare servers
Severity: Critical
Possible Cause: The Scan Collector is not running on the Inventory server.
Action: Ensure that the Scan Collector is running on the target Inventory server. For more information, see "Understanding the Inventory Service Manager" in "Server Inventory" in the Novell ZENworks 6.5 Server Management Administration Guide.
Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent using the policy engine.
Possible Cause: There is a problem with the network connections.
Action: Check network support of the inventoried server and ensure that required TCP/IP configuration is done.
Action: Run the Inventory Agent in the debug mode and refer to the sys:\system\invscan\invagentstrtransfer.log file on the inventoried server for details.
Action: If problem persists, see Troubleshooting Strategies.