Source: ZENworks Server Management; Server Inventory; Inventory scanner on Windows servers
Severity: Critical
Explanation: An error occurred while scanning. The inventory scan results are inaccurate.
Action: Do the following:
Stop the current instance of the Inventory Agent by running Inventory_Agent_installation_directory\invagentstop.bat.
Refer to invagent.log and invnatve.log located in the windows or windows temp directory for additional information.
Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.
Action: If the problem persists, contact Novell Support.