Action: Check to see if the Inventory Agent plug-in (invagentnt.jar) was installed in the ZENworks_path\pds\smanager\plugins directory.
Action: At the ZENworks Server Management console prompt, enter policy plugins and ensure that invagentexecutent is loaded as a registered enforcer entry.
Action: If the problem persists, reinstall the Inventory Agent. For more information, see "Installation on NetWare and Windows" in "Policy-Enabled Server Management Installation" in the Novell ZENworks 6.5 Server Management Installation Guide.