Action: Check to see if the Inventory Agent has been properly installed.
Action: Ensure that sufficient system resources such as disk space and memory are available.
Action: Ensure that you have the Write rights to the \windows, Windows' \temp, and the Windows_installation_directory\invscan directories.
Action: If the problem persists, refer to the invagent.log and invnnatve.log files for additional information. The log files are located in the windows or the windows temp directory.
Action: In the Windows_installation_directory\invsetup.ini file, set the value of the forceDebug parameter to True. Re-execute the Inventory Agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.
Refer to the Windows_installation_directory\invscan\invagentstrtransfer.log file for additional information. The invagentstrtransfer.log file provides the information about the .str transfer.
Action: If the problem persists, contact Novell Suport.