Action: In the Windows_installation_directory\invsetup.ini file, set the value of the forceDebug parameter to True. Re-execute the inventory agent. For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.
Refer to the Windows_installation_directory\invscan\invagentstrtransfer.log file for additional information. The invagentstrtransfer.log file provides information about the .str transfer.
Action: Ensure that the Scan Collector service is running on the Inventory server. For more information, see "Understanding the Inventory Service Manager" in "Server Inventory" in the Novell ZENworks 6.5 Server Management Administration Guide.
If the Scan Collector service is not running, start the service. For more information, see "Understanding the Inventory Service Manager" in "Server Inventory" in the Novell ZENworks 6.5 Server Management Administration Guide. Then, re-execute the Inventory Agent.
For more information, see Immediately rescheduling the Inventory Agent by using the policy engine.
If the Scan Collector service is running and the problem persists, refer to Error Messages and Troubleshooting .Str and .Zip File Transfer.