Possible Cause: The IPGROPER module is not running.
Action: Check if IPGROPER is running in the NetExplorer IP host discovery. If IPGROPER is not running, configure the module to run. For information, see "Choosing Which Discovery Modules to Load" in "Understanding Network Discovery and Atlas Management" in the Novell ZENworks 6.5 Server Management Administration Guide.
Possible Cause: The DNS server information is not configured in the site server.
Action: If IPGROPER is running, check if the resolv.cfg file in the sys:\etc\ directory has the information about the DNS server that contains the DNS information. If the file does not have the information, configure DNS on a NetWare® server, which in turn updates this file.