Possible Cause: The nxp.ini file is corrupted and NetExplorer is unable to discover any components.
Action: Compare the nxp.ini file in installvolume:\install_directory\zenworks\mms\mwserver\nmdisk with the nxp.ini file on the ZENworks 6.5 Server Management product CD. If the nxp.ini file in the installation location does not contain information that is present in the nxp.ini file in the ZENworks 6.5 Server Management product CD, then you need to perform the following tasks:
Copy the nxp.ini file from the ZENworks 6.5 Server Management product CD to the following directory: installvolume:\installdirectory\zenworks\mms\mwserver\nmdisk.
Edit the nxp.ini file to contain the following section and its corresponding entry: [IPCACHE] PATH = installvolume:\installdirectory\zenworks\mms\mwserver\nmdisk\ipcache\
Restart discovery.
Possible Cause: The server running Management and Monitoring Services is configured as an end node and no other routers are configured in the Seed Router/Additional IP Routers.
Action: By default, discovery requires certain routers to be accessible to start discovering the network. Configure the NetWare server running Management and Monitoring Services as a router and not as an end node. Alternatively, you can configure additional routers. For more information, see "Specifying a Seed Router and Additional IP Routers" in "Understanding Network Discovery and Atlas Management" in the Novell ZENworks 6.5 Server Management Administration Guide.
Action: Install the Traffic Analysis Agent on the network where you want the segment to be discovered and configure the agent in NXPCON . For more information, see "Specifying Traffic Analysis Agents to Be Queried by NXPLANZ" in "Understanding Network Discovery and Atlas Management" in the Novell ZENworks 6.5 Server Management Administration Guide.