Possible Cause: The agent is not loaded on the servers.
Action: Ensure that the agent is loaded on the servers. For more information, see "Using the Traffic Analysis Agent for NetWare" or "Using the Traffic Analysis Agent for Windows" in "Understanding Network Discovery and Atlas Management" in the Novell ZENworks 6.5 Server Management Administration Guide.
Possible Cause: The agents are in a network other than the network where the Management and Monitoring Services site server is running. The SLP and SAP multicasts and broadcasts are stopped on the routers connecting the networks, so ZENworks Server Management is unable to discover them.
Action: If your routers are disabled so they cannot forward multicasts or broadcasts, you need to manually enter the agent in the discovery system. For more information, see "Specifying Traffic Analysis Agents to Be Queried by NXPLANZ" in "Understanding Network Discovery and Atlas Management" in the Novell ZENworks 6.5 Server Management Administration Guide.
Possible Cause: The server running the LANZ agent is not discovered.
Action: The server running the LANZ agent might not be discovered. For more information, see My server is discovered as an IP workstation.