I do not see the Atlas when I click the site server object

Possible Cause:  The ConsoleOne snap-ins and the site server have different ZENworks Server Management versions.

Action:  Perform the following tasks:

1. Ensure that the ConsoleOne snap-ins and the site server are usng the same ZENworks Server Management version. The ZENworks for Servers 3.x snap-ins do not work with ZENworks 6.5 Server Management site server, and vice versa.

2. Install the latest ZENworks Server Management version of the snap-ins on the console and the latest version of the site server on the server and restart the processes.

Possible Cause:  The site server processes are not running on the server.

Action:  Restart the ZENworks Server Management processes on the server. Wait for about 5-6 minutes and launch ConsoleOne again. If the problem persists, contact Novell Support.