Explanation: This occurs on ZENworks for Servers 3 SP1 or previous versions of ZENworks for Servers 3 installed on NetWare 6 SP2 and above.
Possible Cause: The ZENworks for Servers services were started using the sloader.ncf command before starting the discovery NLM software (netxplor.ncf)
Possible Cause: Discovery was stopped and started without stopping the ZENworks for Servers services. On NetWare 6 SP2 or later, it is possible to restart NetExplorer while SLOADER is still running. Although NetExplorer is successfully discovering the machines, the database is not updated with the information of these discovered machines.
Action: Do the following:
Stop the Discovery services.
Enter stopdis.ncf at the Management server prompt to stop the Consolidator, SN3 Discovery, and Bridge Discovery services.
Wait until these services are stopped completely.
Start NetExplorer
Start the Discovery services.
To start the discovery services, enter startdis.ncf at the Management server prompt.