Unable to log into the database. Ensure that the ODBC driver is installed properly

Source:  ZENworks Server Management; Management and Monitoring Services; Reporting

Severity:  Warning

Possible Cause:  The driver provided with the ZENworks Server Management Companion CD is not installed.

Action:  You must install the ODBC client on the machine from the ZENworks 6.5 Companion 2 CD. The ODBC client sybaseodbc.zip is available in the \database drivers directory on the ZENworks 6.5 Companion 2 CD. To install the ODBC driver, see "Installing the ODBC Drivers" in the Novell ZENworks 6.5 Server Management Administration Guide.

Possible Cause:  The driver files are copied at a location other than the default location.

Action:  Do the following:

  1. Ensure that the following files are present:

    c:programfiles\sybase\adaptive server anywhere 8.0\win32\dbcon8.dll
    c:programfiles\sybase\adaptive server anywhere 8.0\win32\dblgen8.dll
    c:programfiles\sybase\adaptive server anywhere 8.0\win32\dbodbc8.dll
  2. If you are unable to locate the above files, install the Sybase ODBC driver again. If you are unable to copy the DLLs to the c:\programfiles\sybase\adaptive server anywhere 8.0\win32 directory, you must manually change the all the occurrences of the path in the Sybaseodbc.reg file. Double-click Sybaseodbc.reg to install the driver again.