1863: Unable to start the Remote Management Agent because the port is in use. Contact your system administrator

Source:  Remote Management Agent

Severity:  Informational

Possible Cause:  The Remote Management Agent communication port (1761, by default) is used by another application.

Action:  The Remote Management Agent must listen on a unique port number, which should not be used by any other application. You can either change the port number of the Remote Management Agent or that of the other application.

To change the port number on which the Remote Management Agent listens :

1. On the managed server, edit the rmcfg.ini file in the ZENworks directory\rmagent directory.

2. Change the value of DEFAULTCOMMPORT on which you want the Remote Management Agent to listen.

3. Restart the Novell ZENworks Remote Management service.

4. Enter the value specified in Step 2 in the Remote Management Agent port section of rmports.ini file in the consoleone_install_directory \ bin directory.

Possible Cause:  The network is down.

Action:  Ensure that the network is up.