The Inventory Agent will not work if you have installed the ZENworks 6.5 Inventory Agent on the inventoried server using the ZENworks 6.5 Server Management Program CD, and then reinstalled the ZENworks 6.5 Inventory Agent using the software package

Possible Cause:  The ZENworks 6.5 Server Management Program CD installation creates or updates the value of InvAgentPath to sys:\zenworks\inv instead of sys:\zenworks\inv\agent in the sys:\system\zenworks.properties file.

Action:  Do the following:

1. Stop the ZENworks service by entering exit at the ZENworks Server Management console prompt.

2. Stop the Inventory Agent by entering sys:\system\invagentstop.ncf at the server console prompt.

3. Move the following files from sys:\zenworks\inv to sys:\zenworks\inv\agent:

   invxmlrpcservices.jar

   zeninvserver.jar

   desktopcommonutility.jar

   zenutility.jar

4. Edit sys:\zenworks\zfs.ncf to add the following lines after the line containing smplugin.jar:

   envset tedpath=$tedpath;sys:\zenworks\inv\agent\ZenInvServer.jar

   envset tedpath=$tedpath;sys:\zenworks\inv\agent\DesktopCommonUtility.jar

   envset tedpath=$tedpath;sys:\zenworks\inv\agent\ZenUtility.jar

   envset tedpath=$tedpath;sys:\zenworks\inv\agent\InvXmlRpcServices.jar

5. Ensure that the value of InvAgentPath in sys:\system\zenworks.properties is volume_name:\zenworks\inv\agent.

6. Start the ZENworks service by entering sys:\zenworks\zfs at the server console prompt.