Source: ZENworks Server Management; Management and Monitoring Services; Traffic Analysis
Explanation: An unknown error occurred when the management console tried to obtain information from the server where the monitoring agent is loaded.
This error does not occur under typical conditions.
Action: If other management consoles on the segment are able to communicate with the monitoring agent, this indicates that the agent is functioning. Try to free memory on the management console.
If no other management console can communicate with the agent, try to free memory on the agent by restarting the management console.
Possible Cause: You are using the VPN address of the Traffic Analysis Agent.
Action: Use any address other than the VPN address of the Traffic Analysis Agent.