During distribution, launching, caching, or uninstalling of an application, Application Launcher requires access to the local file system and might require access to network file systems such as NetWare, Linux, or Windows servers.
Local file system access is provided through the logged-in Windows user account and through the Windows System user account.
For Application Launcher to work properly, the logged-in user requires the following rights:
At least Read access to the NAL cache directory (typically, c:\nalcache). For more information, see Section 24.2, File System Rights to the NAL Cache.
Full Control access to the user's temp directory (typically, c:\documents and settings\username\local settings\temp).
Full Control access to the user's data encryption directory (typically, c:\documents and settings\username\application data\microsoft\crypto). This is required only if the user is using the Desktop Management Agent without a network client.
Read\Write rights to the HKEY_CURRENT_USER\ Software\NetWare\NAL\.1.0 registry key.
Read rights to the HKEY_LOCAL_MACHINE\Software\NetWare\NAL\1.0 registry key
Read rights to the HKEY_LOCAL_MACHINE\Software\Novell\ZENworks registry key.
In addition, the System user requires full access to all areas of the workstation. By default, this access is granted to the System user as a member of the Administrators group. Do not limit the default rights given to the Administrators group or the System user account.
File system access to NetWare, Linux, and Windows servers is provided through a network client, such as the Novell Client or the Client for Microsoft Networks, that supports the file system protocols (CIFS, Samba, NCP, etc.) used by the server. In general, network clients work well in a local area network environment.
If Application Launcher must access a file system through a firewall, or if you don't want to use a network client, you can use the ZENworks Middle Tier Server. The Middle Tier Server provides limited file system access to network servers. For information about setting up a Middle Tier server, see Installing the ZENworks Middle Tier Server
in the Novell ZENworks 7 Desktop Management Installation Guide.
The ZENworks Middle Tier Server does not include the same file system access capabilities as a full network client such as the Novell Client and Microsoft Client. Although the Middle Tier Server can copy files from a network server location to a user's workstation, it does not provide the ability to open or execute files located on a network server. Because of this limitation, the following distribution and launch issues exist when running Application Launcher in a clientless environment or an environment where the network client cannot establish the appropriate network server connection (for example, through a firewall):
Application Launcher is not able to launch applications that reside on a network server (in other words, when the field on the > page points to a network location).
Application Launcher requires MSI applications to be marked Force Cache in order to distribute them. Application Launcher copies the force cached applications to the workstation's NAL cache directory. Microsoft Windows Installer then installs the applications to the workstation from the cache.
When specifying a network file path for distributing or launching an application, you can use either mapped drives or UNC paths. The following path syntaxes are valid:
If you use a mapped drive, the user's workstation must have the same drive mapping as the server from which you are running ConsoleOne.
If you use a UNC path, applications running on Windows 2000 servers might launch slowly because of the way Windows resolves UNC paths. For more information, see Microsoft Knowledge Base Article Q150807.