2.1 What is the Desktop Management Agent?

Novell® ZENworks® 7 Desktop Management requires the Desktop Management Agent. With this agent installed, users who log in directly with the Novell Client™ can use ZENworks 7 Desktop Management directly, while users in an all-Windows environment or users on workstations located outside of the corporate network firewall can log in and authenticate the workstation through the ZENworks Middle Tier Server to Novell eDirectory™ using port 80 over HTTP or port 443 over HTTPS.

IMPORTANT:The Desktop Management Agent must be installed on every workstation where you want to deploy ZENworks 7 Desktop Management functionality. This includes workstations where the Novell Client is already installed.

When authenticated with the proper credentials, the workstation receives the distributed applications, schedules, policies, and various workstation inventory, remote management, and Workstation Imaging enabling files as designated by you, the administrator.

The Desktop Management Agent includes functionality for login and authentication, packaging, sending, and receiving XML requests over HTTP or HTTPS.