After you have updated the ZENworks Desktop Management Server and the ZENworks Middle Tier Server, you need to upgrade your workstations.
Listed below are upgrade procedures and software behaviors that you need to know about:
On workstations that are using the Novell Client, upgrade the Novell Client to version 4.91. This uninstalls the older Novell Client and installs the 4.91 version.
On workstations that have the ZENworks for Desktops 4.x Agent installed, install the ZENworks 7 Desktop Management Agent. This uninstalls the ZENworks for Desktops 4.x Agent and installs the ZENworks 7 Desktop Management Agent.
For installation methods and detailed installation steps, see Section 12.0, Installing and Configuring the Desktop Management Agent.
The version of the agent that shipped with ZENworks for Desktops 4.0 (setup.exe) is no longer supported. Prior to upgrading a ZENworks for Desktops 4.0 Agent to the ZENworks 7 Desktop Management Agent (or the ZENworks 7 with SP1 Desktop Management Agent), you should replace this older version of the agent with the version of the agent shipping with the ZENworks 6 Suite (ZENworks for Desktops 4.0.1/SP1b) or later.
When configuring the upgrade Application object for the Desktop Management Agent (for use by the Novell Application Launcher), we recommend that you set the application to so that after the agent is installed the user can no longer see the application in Novell Application Launcher. You should also make sure that uninstall is not enabled for the Application object.
Administrator rights are not needed to upgrade the Desktop Management Agent. The user’s privileges are elevated temporarily by the Desktop Management Agent during the installation.
If you upgrade the ZENworks for Desktops 4.x Agent (excluding ZENworks for Desktops 4.0.1 Interim Release 4, Interim Release 5, Interim Release 6, or Interim Release 7) to ZENworks 7 Desktop Management (or ZENworks 7 Desktop Management with SP1), and if you use a workstation-associated Application object to perform the upgrade, users are not prompted to reboot their workstations.
If you perform the upgrade with a user-associated Application object, the reboot prompt is displayed.
If you want to set the NAL_SINGLE_TREE MSI property when you upgrade the ZENworks for Desktops 4.0.1 Agent (or later, except for Interim Release 4) to ZENworks 7 Desktop Management (or ZENworks 7 Desktop Management with SP1), you must also set the ZENWORKS_TREE property and specify the tree from which the workstation will receive ZENworks files.
If you are upgrading the ZENworks for Desktops 4.0.1 Agent from ZENworks for Desktops 4.0.1 Interim Release 5 or Interim Release 6 to ZENworks 7 Desktop Management (or ZENworks 7 Desktop Management with SP1), you need to set the tree value to the tree where the workstation is imported. If the workstation has not been imported, the setting is ignored.
We strongly recommend against rolling back to the ZENworks for Desktops 4.x Agent after you have upgraded to the ZENworks 7 Desktop Management Agent. Rolling back (that is, installing the ZENworks for Desktops 4.0.1 Agent or a subsequent patch or interim release while the ZENworks 7 Management Agent is still installed) causes the Agent to stop working.
If you need to revert to an older version of the Agent, we recommend that you uninstall the ZENworks 7 Desktop Management Agent first, then install the ZENworks for Desktops 4.0.1 Agent.