A.1 Error Logs

If you are experiencing a problem, examine the following error logs for insight into errors, warnings, or informational messages recorded by ZENworks Handheld Management:

Table A-1 ZENworks Handheld Management Error Logs

Log

Description

Windows 2000/XP Event Viewer

Check the Windows NT*/2000 Event Viewer log for errors, warnings, and alerts logged by the ZENworks Handheld Management Server service.

Server Error Log (statuslog.txt)

Check the log file in the ZENworks Handheld Management Server installation directory for errors or informational messages logged by ZENworks Handheld Management.

Client Error Log

Check the log file in the ZENworks Handheld Management Access Point installation directory for errors or informational messages logged by the proxy service.