July 14, 2006
The information in this Readme file pertains to Novell® ZENworks® 7 Handheld Management with Support Pack 1 (SP1), the Novell product that provides automated management for your growing population of handheld devices to help reduce high ownership costs, strengthen corporate data security, and increase productivity for a highly mobile workforce.
The ZENworks 7 Handheld Management Installation Guide provides detailed installation instructions. Its online HTML guide is available as a menu option when running the installation program from the ZENworks 7 Handheld Management Program CD. Its PDF file is also available on the Novell ZENworks 7 documentation Web site.
Please review this Readme as well as the applicable guides before installing Handheld Management.
The following issues have been identified.
Workaround: During the ZENworks Handheld Management Server installation, select Local Machine as the domain.
ZENworks Handheld Management server installation or uninstallation might generate Ikernel errors. These errors are not ZENworks related. They occur because of certain issues with the InstallShield* used by ZENworks Handheld Management install program. You can ignore these error messages.
For more information, refer to the InstallShield Webag site.
If you click on the ZENworks Console screen of iPAQ h4100 series Pocket PC running Windows Mobile 2003, the device might not get connected to the ZENworks Handheld Management Server, and the Current Client Status displays the message, Idle.
Workaround: On the iPAQ h4100 Series Pocket PC running Windows Mobile 2003, do the following in the ZENworks Console screen:
Click .
The button changes to .
Click .
Click .
The displays the message, Connecting....
When ZENworks Handheld Management Server is configured to use a MAPI profile that connects to an e-mail account on Microsoft Exchange Server, the mail transport might fail to initialize.
Workaround: When creating the Windows User Account for ZENworks Handheld Management for Servers, use the same username and password as that of the mail account on the Exchange Server, for more information, see Section 2.2.1, Creating the ZENworks Handheld Management Server's Windows User Account .
When ZENworks Handheld Management Server is installed on the Windows 2000 Server machine with Microsoft SQL Server as the external database, it might not be able to connect to the remote SQL Server machine.
Workaround: Install Microsoft Data Access Components (MDAC) 2.6 or higher on the Windows 2000 Server machine before installing the ZENworks Handheld Management Server.
In this documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path.
A trademark symbol (®, TM, etc.) denotes a Novell trademark; an asterisk (*) denotes a third-party trademark.
Novell, Inc. makes no representations or warranties with respect to the contents or use of this documentation, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes.
Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.
Any products or technical information provided under this Agreement may be subject to U.S. export controls and the trade laws of other countries. You agree to comply with all export control regulations and to obtain any required licenses or classification to export, re-export, or import deliverables. You agree not to export or re-export to entities on the current U.S. export exclusion lists or to any embargoed or terrorist countries as specified in the U.S. export laws. You agree to not use deliverables for prohibited nuclear, missile, or chemical biological weaponry end uses. Please refer to http://www.novell.com/info/exports/ for more information on exporting Novell software. Novell assumes no responsibility for your failure to obtain any necessary export approvals.
Copyright © 2006 Novell, Inc. All rights reserved. No part of this publication may be reproduced, photocopied, stored on a retrieval system, or transmitted without the express written consent of the publisher.
Novell, Inc. has intellectual property rights relating to technology embodied in the product that is described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the U.S. patents listed at Novell Legal Web site and one or more additional patents or pending patent applications in the U.S. and in other countries.
For a list of Novell trademarks, see the Novell Trademark and Service Mark list at http://www.novell.com/company/legal/trademarks/tmlist.html.
All third-party trademarks are the property of their respective owners.