Novell ZENworks 7 Suite with Support Pack 1

July 14, 2006

1.0 Interoperability Issues

The issues in this section have been identified as being of interest to users of the ZENworks 7 Suite with SP1 who plan to use other Novell products along with ZENworks.

1.1 Support for Novell eDirectory 8.8 x

The ZENworks 7 Suite with SP1 supports Novell eDirectory 8.8 x, with the exception of the encrypted attributes, a feature included in eDirectory 8.8.1, which is included on Companion CD 1 of this product.

2.0 Installation Issues

The issues in this section have been identified as being of interest to users of the ZENworks 7 Suite with SP1 as they install various components of the suite.

2.1 Handheld or Desktop Management Schema Extension Might Launch Improperly if Run From a Hard Drive Location

If you copy the contents of the entire ZENworks 7 Desktop Management program CD (or the contents of the entire ZENworks 7 Handheld Management program CD) to a hard drive location, and then you use the menus to navigate to the ZENworks 7 Handheld Management installation option of “Schema Extension and Product Licensing” (or, from the copied Handhelds CD location, you use the installation menus to navigate to the ZENworks 7 Desktop Management schema extension option), an incorrect splash screen and an error message will be displayed.

The issue occurs because the schema extension programs of these products have the same name and, when copied locally, use the same path; instead of receiving an informational message to use the correct CD or path, the executable is launched because the required file exists. The errors occur because the programs use different arguments for their respective launch routines.

If you plan to launch the schema extension program from a location to which one of these program CDs has been copied, you should restrict your use to only the schema extension program of the program CD you copied. For example, if you copied the ZENworks 7 Desktop Management CD locally, you should plan on extending the schema only for Desktop Management.

3.0 Other Known Issues

For a description of known issues with ZENworks 7, see the specific product Readmes located at the ZENworks 7 documentation Web site.

4.0 Additional Documentation

Additional resources for ZENworks information include:

5.0 Documentation Conventions

In this documentation, a greater-than symbol (>) is used to separate actions within a step and items in a cross-reference path.

A trademark symbol (®, ™, etc.) denotes a Novell trademark; an asterisk (*) denotes a third-party trademark.

6.0 Legal Notices

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Further, Novell, Inc. makes no representations or warranties with respect to any software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Novell, Inc. reserves the right to make changes to any and all parts of Novell software, at any time, without any obligation to notify any person or entity of such changes.

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