3.5 Upgrade Order

The following upgrade scenarios indicate the order in which you can upgrade your current ZENworks for Desktops, ZENworks for Servers, and ZENworks for Handhelds products. Only these upgrade scenarios are tested and supported.

The upgrade scenarios do not include Data Management, Asset Management, Personality Migration, Patch Management, Software Packaging, and Linux Management. These products do not have interoperability issues that need to be addressed by upgrading in a specific order; you can upgrade them in the order you want.

NOTE:Desktop Management and Server Management did not change from the ZENworks 7 Suite with Support Pack 1 release. If you have the SP1 version of these products already installed, you do not need to install again.

Scenario 1

  1. ZENworks for Servers 3.0.2

  2. ZENworks for Desktops 4.0.1

  3. ZENworks for Handhelds 5.x

Scenario 2

  1. ZENworks for Desktops 4.0.1

  2. ZENworks for Servers 3.0.2

  3. ZENworks for Handhelds 5.x

Scenario 3

  1. ZENworks 6.5 or 6.5 SP1 (a or b) Desktop Management

  2. ZENworks 6.5 or 6.5 SP1 (a or b) Server Management

  3. ZENworks 6.5 or 6.5 SP1 (a or b) Handheld Management

Scenario 4

  1. ZENworks 7 Desktop Management

  2. ZENworks 7 Server Management

  3. ZENworks 7 Handheld Management