23.3 Managing Alerts
Alerts notify you of issues that need to be remedied within the endpoint security environment. Remediation is normally handled on a case-by-case basis for individuals or groups. To help identify the issue, Alert reports are displayed when the alert is selected.
This report displays the current trigger results, and shows information by affected user or device. The data provides the necessary information to take remediation actions to correct any potential corporate security issues. Additional information can be found by clicking .
After remediation actions have been taken, the alert remains active until the next reporting update.
To clear an alert:
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Select an alert from the list, then click the tab on the right.
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Click to clear the reporting data from Alerts.
The data is still available in the reporting database. The alert does not reactivate until new data is received.