21.1 Generating a Report

Reports are not available until data has been uploaded from the Security Clients. By default, the data is uploaded every 12 hours. This means that reporting and alerts data is not ready until 12 hours have passed from installation. To adjust this time frame, open the Configuration tool (see Configuring Data Synchronization Schedules), and adjust the Client Reporting time to the number of minutes appropriate for your needs and your environment.

  1. Click the View menu, then click Reporting to display the Reports tab.

  2. Expand a folder, then select the report you want to generate.

    The Management Console displays a description of the report at the bottom of the Reports page. In addition, a Configure button is displayed if the report requires configuration before being generated. If configuration is not required, a Preview button is displayed. If there is no data available for the report, the button is dimmed.

  3. Click Preview to generate the report.

    or

    Click Configure, set the configuration options, then click View to generate the report.

    After the report is generated, you can use the Report toolbar to view, save, and print the report.

    • Save the report as a PDF file, Excel* spreadsheet, Word document, or RTF file.

    • Print the full report.

    • Display or close the parameters list next to the report. Select any of these parameters to drill into the report.

    • Navigate through each page of the report. Reports typically have charts and graphs on the first page, with the gathered data on the remaining pages, ordered by date and type.

    • Search for text in the report.

    • Zoom in or out.

    When you mouse over a certain parameter, such as a user name or device name, the mouse pointer changes to a magnifying glass. You can double-click that particular item and display a new report for just that object. Click the X button to close the current view and return to the original report.

  4. To return to the report list, click the Show Report List icon above the report window.