Using Inventory and Reports

After you install the Novell^® ZENworks^® for Handhelds (ZfH) software, set up Handheld Import, and users have synchronized their handheld devices, you are ready to collect software and hardware inventory for all managed handheld devices in your ZfH system.

NOTE:  If a handheld device is new to the ZfH system, you may need to synchronize the device as many as three times. The first time that the device synchronizes with the proxy service computer, the handheld client is installed. The second time, the handheld device registers with the ZfH server. The third time, inventory information will be sent to the proxy service for forwarding to the ZfH server.

Managing software and hardware assets is a critical function for most companies. ZfH inventory capabilities capture asset information to support analysis, troubleshooting, and planning.

ZfH lets you collect and view software and hardware inventory information for Palm OS devices and Windows CE devices (including Pocket PCs).

Using ZfH, you can do the following:

• View software inventory information across all your handheld devices or on a per-device basis to ensure software licensing compliance
• Plan for software and hardware upgrades with a complete view of application versions and hardware configurations
• Troubleshoot problems with a thorough knowledge of each handheld device's hardware and software

The following sections contain additional information:

• Viewing Software Inventory
• Viewing Hardware Inventory
• Using Inventory Reports
• Printing Data from the ZfH Inventory Viewer