Viewing Software Inventory

Software inventory is collected once a day from the handheld device during synchronization. Software inventory data is displayed in the ZfH Inventory Viewer.

ZfH lets you collect and view software inventory information for Palm OS devices and Windows CE devices (including Pocket PCs).

To view software inventory:

  1. In ConsoleOne®, right-click a handheld device object, click Actions, then click Inventory.

  2. Click the Software Inventory tab.


Screen shot of the Software Inventory page.

The Software Inventory list in the left frame contains folders named Palm Applications and Windows CE Applications. You can expand these folders to display a list of all the applications found on all handheld devices in your system.

If ZfH cannot identify an application on a Windows CE device, the application is listed in the Unidentified Windows CE Files tree in the Software Inventory list in the left frame.

The right frame contains a Name column that lists each application in alphabetical order by company name and a Version column that lists each application's version number.

The following sections contain additional information:


Viewing Software Inventory for Palm OS Devices

ZfH lets you view inventory information about the software applications installed on an individual Palm OS device or view inventory information about all of the software applications installed on all Palm OS devices in your ZfH system.

The following sections contain additional information:


Viewing Software Inventory for a Specific Palm OS Device

ZfH lets you view the applications installed on a specific Palm OS device, and you can view application details about a specific application on any device in your system.

To view software inventory for a specific Palm OS device:

  1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.


    Screen shot of the ZfH Inventory Viewer.

  2. Click the Clients tab, expand the All Palm OS Handhelds folder in the tree, then click the Palm OS device whose software applications you want to view.

  3. Click the SW Inventory tab in the right pane.


    Screen shot of the Clients page displaying the software inventory information for a specific Palm OS device.

    The SW Inventory tab lists all software applications that are installed on the selected Palm OS device, including the application name, version, creator ID, and whether the application is installed in ROM, RAM or on a storage card.

    NOTE:  You can determine when the last inventory scan was performed by looking at the Last Software Inventory information at the bottom of the dialog box.

  4. To view details about a specific application, double-click the application.


    Screen shot of the View Application Details dialog box.

    The View Application Details dialog box displays the application's size, creation date, backup date, and more.


Viewing Software Inventory for All Palm OS Devices in Your System

ZfH lets you view software inventory information across all of the Palm OS devices in your system. Suppose, for example, that you want to ensure licensing compliance for a certain application. ZfH helps you determine how many copies of that application users have installed on individual Palm OS devices in your organization. You can also display a list containing the name of each device that has the application installed.

To view software inventory information for all Palm OS devices in your system:

  1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.


    Screen shot of the ZfH Inventory Viewer.

  2. Click the Software Inventory tab, expand the Palm Applications folder in the tree, then click the application you want to view.

  3. Click the General tab to view the name of the application, the version, the Creator ID, and how many installations of the application exist on the Palm OS devices in your system.


    Screen shot of the Software Inventory page with the General tab displayed.

  4. Click the Clients tab in the right frame to view all the Palm OS devices in your system that have the selected application installed and to list details about the application, including its size, create date, backup date, and record count.


    Screen shot of the Clients tab in the Inventory Viewer.

  5. To view details about an application on a specific device, double-click a Palm OS device in the right pane.


    Screen shot of the View Applications Details dialog box.

    The View Application Details dialog box displays the application's size, creation date, backup date, and more.


Viewing Software Inventory for Windows CE Devices

Windows CE applications are viewed in the Windows CE Applications folder in the Software Inventory page of the ZfH console.

The following sections contain additional information:


Viewing Software Inventory for a Specific Windows CE Device

ZfH lets you view the applications installed on a specific Windows CE device. You can also view application details about a specific application on any device in your system.

To view software inventory for a specific Windows CE device:

  1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.


    Screen shot of the ZfH Inventory Viewer.

  2. Click the Clients tab, expand the All Windows CE Devices folder in the tree, then click the Windows CE device whose software applications you want to view.

  3. Click the Applications tab in the right pane.


    Screen shot of the Clients page showing an individual Window CE device[apos  ]s installed applications.

    NOTE:  You can determine when the last inventory scan was performed by looking at the Last Software Inventory information at the bottom of the dialog box.

    This view shows the results of software inventory run on the device.

    If you do not see an application in the Applications tab it may be because it has been ignored. For more information, see Ignoring Windows CE Applications .

  4. To view details about an application on a specific Windows CE device, double-click an application on the SW Inventory tab.


    Screen shot of the View Installation Details dialog box.

    The View Installation Details dialog box displays the application name, version, where the application files are installed, and the version of those files.


Viewing Software Information for All Windows CE Devices in Your System

ZfH software inventory information provide all pertinent information about an application, including where the application is installed and how many copies are installed, the application's company name and version information, and details about the files that make up the application.

This information can be especially helpful for such tasks as verifying license compliance or confirming that specific devices have a specific version of an application installed.

To view details about a Windows CE application:

  1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.


    Screen shot of the ZfH Inventory Viewer.

  2. Click the Software Inventory tab, expand the Windows CE Applications folder in the tree, expand a company name folder, then click the desired application.

  3. Click the General tab to view all details about the application including the name, version, company name, the files that make up the application, and the total number of copies installed.


    Screen shot of the Software Inventory page with the General tab displayed.

  4. Click the Clients tab in the right pane to view the individual devices the application is installed on and the installation path on those devices.


    Screen shot showing an application[apos  ]s software inventory information.

    You can also view file details if you want to know details about a specific file that is part of an application (for example, to determine the version of a specific executable file you are running).

  5. Click the General tab in the right frame.

  6. Double-click the application file in the Application Files list box.


    Screen shot of the File Properties dialog box with the General page displayed.

    The File Properties dialog box provides a quick snapshot of information about the file.

    Click the following tabs to view information about the selected file:


Identifying Files for Windows CE Devices

If a Windows CE application file does not have any product information associated with it, ZfH considers it "unidentified" and stores it in the Unidentified Files folder.

There may be some unidentified files that you want ZfH to recognize as valid applications whenever ZfH finds the files on a device. For these files, ZfH allows you to specify the product, company, and version information so that the files are identified as applications.

When you identify files, an identification rule is created for the file. After they are identified, the files will appear in the Windows CE Applications folder (with a list of the devices it is found on). The files are then removed from the list of unidentified files.

To make an unidentified file a known application:

  1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.


    Screen shot of the ZfH Inventory Viewer.

  2. Click the Software Inventory tab, then click the Unidentified Windows CE Files icon (the question mark).

    A list of unidentified files displays in the right pane.


    Screen shot of the Software Inventory page with the Unidentified Windows CE Files icon highlighted.

  3. Double-click the file you want to identify > click Identify File.


    Screen shot of the Identify File dialog box.

  4. Specify the name of the application you want this file to identify with, the version, and the company name.

    If desired, change the modify time and size for the identification rule.

    NOTE:  If you specify a different size and/or date, only files matching those exact specifications will be identified as a known application. Versions of the file not matching the criteria will still appear as unidentified.

  5. Click OK.

The file will now appear as an application in the Windows CE Applications folder in the tree.


Ignoring or Identifying Windows CE Files and Applications

ZfH by default will ignore some Windows CE application files so the application view will remain manageable. Ignored files appear in the Ignored Windows CE Files folder in the Software Inventory page and in the Ignored Files tab in the Clients page.

The following sections contain additional information:


Ignoring Windows CE Files

To keep your list of unidentified files more manageable, you can ignore unidentified files that you are not going to identify as applications.

Ignoring these files will keep your unidentified files list smaller, which may help you to recognize when ZfH encounters new unidentified files during software inventory.

To ignore unidentified files:

  1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.


    Screen shot of the ZfH Inventory Viewer.

  2. Click the Software Inventory tab, then click the Unidentified Windows CE Files icon (the question mark).

  3. Double-click the file in the right pane.

  4. Click Ignore File.


    Screen shot of the Ignore File dialog box.

  5. Select Ignore All Versions of this File.

    or

    Select Ignore Only Files with the Following Settings, then specify the modify time and size settings as appropriate.

  6. If desired, type a description of why you are ignoring the file.

  7. Click OK.

The file appears in the Ignored Windows CE Files tree view.


Ignoring Windows CE Applications

To keep your Applications folder manageable, you can ignore applications. This will allow you to view only the applications that you think are important to display.

For example, you may want to ignore any applications that are by default included with the operating systems (for example, Microsoft Clock).

To ignore an application:

  1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.


    Screen shot of the ZfH Inventory Viewer.

  2. Click the Software Inventory tab > click the application you want to ignore.

  3. Click Operations > Ignore Application.

    The Ignore Application dialog box lists files that will be ignored.


    Screen shot of the Ignore Application dialog box.

  4. If desired, type a description of why you are ignoring the files.

    The description will be stored with the file and can be viewed with the rule created for the file. For more information, see Viewing Windows CE Identified and Ignored File Rules .

  5. Click Ignore.

The application files will be stored as Ignored files. Any files that future software inventory collections find that match the criteria you specified will also be stored as Ignored files.

NOTE:  Ignoring applications ignores files that are currently known that identify themselves with the ignored application. If new files appear that identify themselves as this application, the application will re-appear in the Applications view.


Identifying Ignored Windows CE Files

You can identify ignored application files that you want to be recognized as applications.

To identify ignored files:

  1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.


    Screen shot of the ZfH Inventory Viewer.

  2. Click the Software Inventory tab > click the Ignored Windows CE Files icon.

  3. Double-click the file you want to identify > click Identify File.

  4. Specify the name of the application you want this file to identify with, the version, and the company name.

  5. If desired, change the modify time and size for the identification rule.

    NOTE:  If you specify a different size and/or date, only files matching those exact specifications will be identified as a known application. Versions of the file not matching the criteria will still appear as unidentified.

  6. Click OK.


Viewing Windows CE Identified and Ignored File Rules

When you identify or ignore a Windows CE file or application, a rule is created for the file.

You can view all the rules you have created by clicking Configure > Software Inventory Rules.

A rule applies to a file name, not to versions, so you may see rules even if you did not create the rule for a specific version of a file you are viewing. Another rule could have been created for a file that had a different time stamp or size but the same name.

When you identify or ignore all versions of a file, the size and modify time fields display Any. When you identify or ignore a specific version of a file, the size and modify time fields match the file you have created the rule for.

If you attempt to create a rule for a file that matches an existing rule, you will be warned before overwriting the existing rule. The same thing will happen if you try to create an ignore rule for a file that already has an identification rule.

To view all rules an administrator has created in ZfH:

  1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.

  2. Click Configure > Software Inventory Rules.


    Screen shot of the Software Inventory Rules dialog box.

    The Software Inventory Rules dialog box lists any files you have identified or ignored.

    You can change any rule by selecting the rule, then clicking Edit. You can also identify or ignore a file by clicking Add, then creating the rule. You can even create a rule for files that have not been installed on your devices yet.

To view rules for a specific file:

  1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.

  2. Double-click an unidentified or ignored file.

  3. Click the Rules tab.

    All user-defined ignore and identification rules that match the name of the file appear.