In ConsoleOne, right-click the Handheld Service Package object, then click Properties.
You should have created this object while performing the steps in Creating the Handheld Service Package .

Check the check box under the Enabled column for the Handheld Import policy.
This both selects and enables the policy.
Click Properties.
The Location tab of the General page is displayed.

You can configure the Handheld Import policy on this page to enable importing of both Palm OS and Windows CE devices. However, in addition to the General page, ZfH provides two platform-specific pages: Palm and WinCE. If you want to specify different settings for each type of device, you can use the appropriate platform page. For example, you could specify different containers to hold the two types of handheld devices.
Click the down-arrow on the Platforms tab, then select the desired platform.
Fill in the fields:
Enable Platform Settings to Override General Settings: This option displays only on the Palm and WinCE platform pages. Select this option if you want the settings specified on either the Palm or WinCE page to override those setting specified on the General page.
Allow Importing of Handhelds: Enable this option to allow registered handheld devices to be imported into the directory.
Create Handheld Objects In: Select an option from the drop-down list:
Selected Container: The handheld device objects will be created in the container specified in the Path field. This is an absolute DS path.
Server Container: The handheld device objects will be created in the same container as the server running the import service. You can specify a relative DS path from the server container.
Associated Object Container: The handheld device objects will be created in the container that is associated with the Handheld Import policy. You can specify a relative DS path from the associated container. This option is not supported in beta 2.
Relative Path = .handheld means to go up one level from the container to create the handheld).
Path: If you are using a relative path, enter a string. The number of periods you end the path with determines the number of relative levels. If you are using an absolute path, select the container.
NOTE: The Description box describes where the handheld device objects will be created based on the settings you selected on the Location page. Review the description and make any necessary changes.
Click the Naming tab.

Fill in the fields:
Handheld Name: Displays the handheld naming convention currently defined in the Add Name Fields and Place Them in Order list.
Whenever there is a potential name conflict (such as two handheld device objects in the same container with the same name), the system will append a number on the end of the name that you enter here.
Add Name Field and Place Them in Order: You must have at least one option in this list.
You can add or remove options, or click the arrows to move an option up or down the list. The handheld device objects will be named in the order these options display in the list.
The name options are:
Click the Groups tab.

Click Add, then browse for the Handheld Group objects you want this handheld device object to belong to when it is imported.
For more information about Handheld Group objects, see Using Queries and Groups .
Click OK to save the policy.