You can generate reports about the hardware and software on your handheld devices to make it easy to see the applications you have installed, which devices need upgrades, which hardware components are installed, and more.
ZfH provides predefined reports for information stored in the ZfH database, including:
Handheld Application objects (status, run time, and so forth)
Devices (groups belonged to, distributions run, hardware/software inventory)
Groups
Software inventory (list of all software applications and where they are installed, unidentified files, and so forth)
Hardware inventory
After they are generated, reports can be viewed online, sent to a printer, or saved to a file in a variety of formats.
HINT: ZfH is compatible with the Seagate* Software Crystal Reports* reporting engine. Using Crystal Reports, you can create your own custom reports. See your Crystal Reports documentation for further details.
During 2002, ZENworks customers can receive a U.S. $50 discount on the purchase of Crystal Reports Professional or Crystal Reports Developer. To obtain your discount:
In North America, call 1-888-866-2366 (This is a toll-free number.)
In all other locations, call 1-604-647-8596 (This is not a toll-free number.)
The code that you will need to obtain the discount is NOVELL-ZEN.
The following sections contain more information about using reports:
You generate and view ZfH reports in the ZfH Inventory Viewer.
In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.
Click Reports > the type of report to generate.
After choosing a report, you may be prompted to pick a device or group before generating the data. After the report is generated, a screen similar to the following displays.
After the report is generated, you can scroll through the report, print it, or export it to many different formats including Excel, HTML, RTF, and so forth. The following illustration shows the toolbar buttons you can use to view and print the report.
Exporting Reports
After you generate a report you can export the report to a file or import the data into a database or spreadsheet.
Reports can be exported to formats such as HTML, tab/comma-delimited text files, Microsoft Excel, and so forth. After choosing the export format, you can choose the destination, such as a file, a Lotus Notes* database, or an e-mail system.
To export a report:
Click on the toolbar.
Choose the format in which to export the format.
Select the destination for the report.
Click OK.
You will be prompted for additional information based on the format and destination.
Creating Custom Reports
Users who have Crystal Reports can create their own custom reports from the ZfH database.
IMPORTANT: If you create custom reports, the reports must be stored in a shared path if you want them to be accessed by a remote ZfH console. When saving a custom report, specify a UNC path to the share (do not use local drive letters).
To create a custom report:
In the ZfH console, click Reports > Custom Report.
Click Add.
Type a name for the report.
Specify a location for the report you created > click OK.
Click Run to generate the report.
The report will display similar to any standard report.
on the toolbar.
