Viewing Software Inventory

ZfH software inventory scans your handheld devices and collects the following:

• The application name, version, and company name
• Where the application files are installed
• The number of copies installed

Unlike other inventory tools that rely on pre-configured databases to identify applications, ZfH collects information about applications by using the resource information supplied with the files on the handheld device. Therefore, whenever a new application is installed, ZfH will find it and collect inventory information.

NOTE:  Software inventory is collected once a day.

After your handheld devices have synchronized at least twice, you can view software inventory in the Software Inventory page of the ZfH Inventory Viewer.

To view software inventory information:

1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory to display the ZfH Inventory Viewer.

2. Click the Software Inventory tab.

   
   
   • The Palm Applications and the Windows CE Applications folders list all of the applications identified on the handheld devices. When you expand the folders, Palm OS applications are listed in alphabetical order by application name; Windows CE applications are listed in alphabetical order by company name.
   • If ZfH cannot identify an application on a Windows CE device, the application file is listed in the Unidentified Windows CE Files section of the tree.

3. For Palm OS devices, double-click an application to view its details.

   or

   For Windows CE devices, double-click a company name to view all applications produced by that company that ZfH found on Windows CE devices in your system > click an application to view its details.

   
   

   The General page lists all details about the application, including the name, version, company name, and the files that make up the application.

4. Click the Clients tab (to the right of the General tab) to see which handheld devices the application is installed on.

   
   

NOTE:  If you have many applications installed, you can quickly find them by clicking Operations > Find.

You also generate and view ZfH hardware and software inventory reports in the ZfH Inventory Viewer.

1. In ConsoleOne, right-click a handheld device object, click Actions, then click Inventory.

2. Click Reports > the type of report to generate.

   After choosing a report, you may be prompted to pick a device or group before generating the data. After the report is generated, a screen similar to the following displays.

   
   

After the report is generated, you can scroll through the report, print it, or export it to many different formats including Excel, HTML, tab/command-delimited text files, RTF, and so forth.

After choosing the export format, you can choose the destination, such as a file, a Lotus Notes* database, or an e-mail system.

To export a report:

1. Click on the toolbar.

   
   

2. Choose the format in which to export the format.

3. Select the destination for the report.

4. Click OK.

   You will be prompted for additional information based on the format and destination.

Benefits of Using ZfH Software Inventory

Using ZfH software inventory, you can:

• Easily determine which applications you have installed across your enterprise to ensure license compliance
• Troubleshoot problems users may have with applications by knowing exactly which versions they have installed
• Plan for software upgrades using version information from all of your handheld devices